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Trai recommends introduction of CNAP service for caller name display

Trai on Friday recommended that Calling Name Presentation (CNAP) Supplementary Service be introduced in telecom network and that the service involving display of caller names on phones be offered by all telcos to subscribers on request — a move that is expected to curb spam.
The government should issue suitable instructions for making CNAP feature available in all devices sold in India after a suitable cut-off date, once recommendations are accepted, the Telecom Regulatory Authority of India (Trai) said.
The name identity information provided by the telephone subscriber in the Customer Application Form (CAF) should be used for the purpose of the service, Trai said in its recommendations.
“Calling Name Presentation (CNAP) Supplementary Service should be introduced in the Indian telecommunication network,” Trai said.
Put simply, CNAP is a supplementary service that enables the caller’s name to flash on phone screens when someone calls.
While native smartphone tools and third-party